The Agenda

Artificial intelligence is rapidly changing how organisations generate insights, make decisions and deliver services. In this session, Professor Kirstine Dale, Chief AI Officer at the Met Office, shares how the UK's national weather service is harnessing AI to transform weather forecasting and climate science, improve operational efficiency and accelerate innovation. Drawing on the Met Office's experience as one of the UK's most trusted public sector organisations, she will explore the opportunities and challenges of embedding AI at scale, the importance of responsible adoption and why diversity in technology is critical to unlocking its full potential.

Agentic AI has enormous potential, but deploying agents is not the same as creating business value. To operate effectively inside complex enterprises, agents need to understand how the business actually works – its processes, systems, roles, rules, controls, dependencies and exceptions.

This interactive session will explore why process context is the missing ingredient for turning Agentic AI into measurable business value – and how leading enterprises are already putting that principle into practice with FTSE 100 ARIS customers sharing first-hand lessons from their own AI journeys.

We’ll explore:

• Why AI needs Process Context — what agents are missing when they have access to data and systems, but don't understand how work gets done.
• Where to put agents to work — identifying the processes and opportunities where Agentic AI can create the greatest business impact.
• From experimentation to execution — ARIS FTSE 100 customers share how they built the process foundations for AI and the value they’re already seeing.
• Context, control and confidence — how a Digital Twin provides the operational understanding and governance agents need to act effectively at scale.
• Making it real —the practical steps participants can take to move from AI pilots to measurable value.