May 17, 2020

Just Eat delivers strong first quarter growth as revenues rise 50%

just eat
Delivery
revenue
takeaway
Laura Mullan
2 min
The takeaway delivery operator said that UK orders rose 24% to £29.7mn during its first quarter, noting that it processed its 400 millionth British order yesterday.
Online takeaway company Just Eat delivered a strong start to the year reporting that revenues rose 49% during its first quarter.

Strong order growth an...

Online takeaway company Just Eat delivered a strong start to the year reporting that revenues rose 49% during its first quarter. 

Strong order growth and more high-value delivery orders were credited for the upbeat results as the group posted £177mn in revenue in the first three months of the year. 

The takeaway delivery operator said that UK orders rose 24% to £29.7mn during its first quarter, noting that it processed its 400 millionth British order yesterday.

UK orders were lifted by the firm’s acquisition of rival Hungryhouse in January, which added an extra 1 percentage point to UK order growth, according to the company.

The firm also reported strong growth abroad noting that international orders were up 46% to £21.9mn. 

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Just Eat said that this was driven by continued triple-digit growth in Canada and strong performances in Italy and Spain which offset “softness” in Australia. 
 
“Just Eat has had a strong start to the year,” commented Peter Plumb, CEO. “We delivered our 400 millionth order in the UK, grew well in Italy and Spain, whilst powering continued momentum in our Canadian delivery service SkipTheDishes.

“I’d like to welcome all our important new Restaurant Partners to the Just Eat family, including those from our successful recent acquisition of Hungryhouse.”

Just Eat was the top rise on the FTSE 100 index, with its shares up more than 4%. 

In March, Just Eat announced that it was investing £50mn in developing its own delivery service which has helped to boost its margins.
 

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Jul 15, 2021

Deliveroo boss, Will Shu, goes undercover as food courier

Food
restaurants
Deliveroo
Business
Helen Adams
2 min
Deliveroo
The millionaire Deliveroo founder posed as a delivery man in London, to see how the business operates on the ground

The co-founder of Deliveroo, Will Shu, has taken a humble approach to leading the company, by delivering food to customers himself to find out what his employees deal with. On one recent trip, he noted how restaurant staff were ‘rude’ to him when he pointed out that the food he was due to deliver was cold.

Co-founder Will Shu is based in London. The University of Pennsylvania graduate hatched Deliveroo in 2012, with the target of getting local restaurant meals to hungry people quickly. The company has a revenue of £476m. 

 

Please tell your staff to smile, says Deliveroo boss

The Deliveroo app allows users to order takeaway food, which is then delivered by independent food couriers, often cyclists in weather-proof backpackers, to a house, place of work or even a public location. The company is now active in 12 countries and has helped many through the stress of the pandemic by delivering delicious meals to the doorstep. 

Shu has chosen to do several undercover rounds and he told The Diary of a CEO podcast that on one delivery in Notting Hill, he was rudley disregarded by the staff of an eatery where he collected the food. 

“I did five deliveries last night in Notting Hill. I’m not like a celebrity so no one recognises me. Then I got the food and it was kind of cold, and I’m like ‘hey, you know this food’s kind of cold’ and they were like ‘just deliver it buddy.”

Shu refused to name the location but said he would tell their bosses about the incident. 

“We need to figure out a way to get this to work. Please tell your staff just smile, say ‘hey, how are you doing’. It makes a big difference in people’s days.”

 

Deliveroo set to expand its business with new tech roles

Deliveroo has recently announced that it will create 400 high-skilled tech jobs, to support its rapid growth and to help restaurants improve efficiency.

The company is seeking to hire across a range of skill sets including software engineers, product managers, user researchers, designers, and even data scientists.

 

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