Marks and Spencer trials one-hour delivery service

By Laura Mullan
Share
Marks and Spencers (M&S) has launched a trial for a one-hour-delivery service on selected products as the chain moves to increase its grocery offeri...

Marks and Spencers (M&S) has launched a trial for a one-hour-delivery service on selected products as the chain moves to increase its grocery offering.

The high-end supermarket is trialling the service in Woodley, near Reading, and Camden, in North London, to begin with, cautioning that the service is “not quite ready for everyone yet.”

RELATED STORIES:

During the trial, the supermarket's loyalty scheme members at its store in Camden will be offered 20% off their shop and free delivery to their door within an hour.

The selected products on offer include drinks, desserts, fresh food, and the retailers“dinner for two” range.

Meanwhile, loyalty scheme members in Woodley, near Reading, are being offered a click-and-collect service with a two-hour turnaround.

Marks and Spencers have resisted calls to offer home delivery for some time.

However, amidst rising sales as shoppers warm to its premium offering, the grocery has reconsidered.

“We have started two small food online trials with selected Sparks members as we explore what works for our customers,” an M&S spokesperson said.

The high-street store is different to other supermarket brands in that it stocks just 7,000 products, compared to supermarkets like Tesco’s who stock 40,000.

However, M&S hopes that by carving out an alternative path to its high-street rivals by competing directly with companies such as Deliveroo, Just East and UberEats in the delivery of individual meals rather than full shopping baskets.

Share

Featured Articles

Coca-Cola Unveils AI-Generated Christmas Ad 2023

Coca-Cola introduces an AI-generated Christmas advert, enhancing its long-standing festive tradition with cutting-edge technology

Lindt & Lead: The Hidden Risk in Your Chocolate Bar

We explore the issue of lead contamination in dark chocolate and how top food manufacturers like Lindt are tackling this challenge

Formula 1 & Nestlé rev up for a Sweet Partnership

In the partnership we never knew we needed, KitKat has become the official chocolate bar of Formula 1, as Nestlé & Formula 1 unite

Food & Drink Federation Launches 2030 Sustainable Strategy

Food

Starbucks Pioneers Sustainability in US$200bn Coffee Market

Drink

Tesco's Solar Initiative Powers 144 Food Stores

Retail