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Top 10 customer experience (CX) trends in 2023

Food Digital breaks down the Top 10 customer experience (CX) trends taking centre stage for 2023, including predictive analytics, AR, metaverse and more

TEXAID and Avery Dennison innovating retail waste management

Collaborating with Avery Dennison, TEXAID is piloting innovative textile digital identification technologies for waste management in retail

Upp.: Disrupting the way retailers market with AI and ML

Startup ecommerce technology company - Upp. - is disrupting the way retailers market with AI and ML solutions, and raises US$10mn in seed funding

Coop cuts its food waste by more than 9% in 2022

Releasing its latest sustainability report for 2022, Norwegian grocery company - Coop - reports its food waste reduction of more than 9% compared to 2021

44% skipping meals so kids can eat new Aldi study finds

The cost-of-living-crisis in UK is leading parents to sacrifice their own health, with some going without a meal as often as twice per week.

Tesco increases hourly pay for staff

UK supermarket chain Tesco has reached an agreement with USDAW that will significantly increase the hourly pay rate for colleagues in stores by 72p.

Sysco business adopts its first electric delivery vehicle

Sysco business Brakes adopts electric vehicle to begin decarbonising its foodservice deliveries, expecting to build an all-electric fleet by the year 2030

Morrisons reduces cost of 1,000 popular products

Morrisons says its cost cutting measures are supporting its customers through the January squeeze and ongoing cost of living pressures.